Return / Refund Policy

Last updated March 1, 2024


 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within [28] days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at azprofusions@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include the return RMA number provided, and then mail your return to the address provided by customer service. Return addresses may vary from product to product.

[Company Name]

Attn: Returns

[RMA #]
[Street Address]
[City, State ZIP Code]
[Country]

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. / You may also use the prepaid shipping label enclosed with your package.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least 7 days from the receipt of your item to process your refund or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • items which have been opened
  • items which have been used
  • items which do not have original box or container

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • A $10 restocking fee will be charged for all returns except returns due to item or product defect, or shipping damage.
  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please write to us to azprofusions@gmail.com